Your customers can now add a tip when they pay you — on the invoice pay link, in the receipt email that follows, or on a link you send afterwards for work that's already settled. You decide whether to accept tips at all, where customers get asked, what amounts you suggest and what the ask says. It's off until you switch it on.
01A tip option on the pay link you already send
Nothing about your invoicing changes. The same invoice, the same pay link, the same email — with three percentage buttons above the card form and, if you allow it, a box for the customer to type their own figure. They pick an amount, they pay once. The tip and the balance are a single charge on their card, not two.
The money lands in your own Stripe account with the payment, in the same payout. LawnBeast doesn't hold it.
02You choose where customers get asked
There are two separate decisions, and keeping them apart is the point of the design. One switch decides whether tips are accepted. Three more decide only where you ask:
- Invoices. The buttons while paying, and the tip invitation on the page right after. On to begin with.
- Receipts. The tip invitation in the receipt emails that go out after a payment. On to begin with.
- Customer portal. A tip link inside the signed-in portal, on paid invoices and completed jobs. Off to begin with — it's a new place to ask, so you opt in rather than out.
Switching one of those off stops us asking there. It does not cancel a tip link already sitting in a customer's inbox — that keeps working, because a customer who was invited to tip on Tuesday shouldn't hit a dead link on Wednesday because you tidied a checkbox. If you want to stop accepting tips outright, that's the master switch — it refuses them everywhere except an invoice you've explicitly forced tips on with the per-invoice override below, which deliberately outranks it.
You can also override any single invoice: use your account default, force tips on, or force them off. Commercial accounts and anyone who'd find the ask out of place can be handled one invoice at a time.
03A settings page with a live preview
Tipping has its own page under Tools rather than a corner of Business Settings. What you can set:
- Three suggested percentages. They start at 10%, 15% and 20%.
- Whether a custom amount is allowed. On, customers can enter their own figure; off, they choose from your three.
- Whether an amount is pre-selected. Off to begin with, so the form opens at $0 and tipping stays strictly opt-in. Switch it on and the middle amount is already chosen.
- How loudly you ask on the pay page. The tip prompt can start collapsed behind a chevron inside the larger form.
- Your own wording. The line above the buttons, and a thank-you message shown after a tip goes through.
Beside all of it is a Customer preview that redraws as you type, priced against a sample total and styled to match the real tip form, so you can see how your wording and amounts land before a customer does.
04Work that's already paid for can still be tipped
Plenty of jobs are settled before anyone thinks about a tip — a card on file charged automatically, an invoice taken in cash and marked paid by hand, a job that went well and got a text of thanks. Any paid invoice and any completed job with a finished card charge has its own tip page, and it doesn't matter how the original was settled. If the customer has never paid you by card before, the tip is simply their first card charge on your account.
Customers who've paid you before get a card picker rather than a fresh card form: choose a card on file, or add a new one and opt in to saving it.
One tip per invoice. Once a tip is left, the link stops asking and tells the customer their tip is already in — and that holds while a tip is still clearing, so a double tap is never a double charge.
05Nothing extra to reconcile
Tips are deliberately kept out of the invoice total. Your invoice figures, your balances and your tax lines read exactly as they did before a tip landed — nothing shifts underneath your accounting because a customer was generous.
They show up as their own figure on your Revenue report for whatever period you're looking at, counting both tips added during a payment and tips left on a tip link afterwards. On top of revenue, not folded into it.